Clear answers regarding shipping timelines, returns, custom monograms, and repair coverage.

3–5 day metro delivery

15-day return policy

₹150 laser monogramming

2-year stitching guarantee

Pan-India dispatch directly from Okhla. Metro orders arrive in 3–5 business days, with standard tracking provided upon dispatch.

Unused non-customised hides may be returned within 15 days of arrival for a full refund or direct item exchange.

Personalise any wallet, bag, or belt with up to three laser-engraved initials before hand-finishing and edge burnishing.

Every seam is hand saddle-stitched. If any thread fails within two years, return it to Okhla for complimentary workshop repair.